Designing Experiences.

Hi, I’m Aaron Kennelly. With 17+ years driving digital transformation and leading global teams of 35+ professionals, I have a proven track record of generating business value through strategic user experience initiatives.

$35M+ Revenue
Impact

Generated over $35M in business value through strategic CX initiatives and operational excellence

40+ Global Team Leadership

Led high-performing teams across US, South America, and Europe with 35% efficiency improvement

Digital Transformation

Reduced design cycles by 45% through AI integration and established scalable UX practices

Fortune 500 Experience

Delivered breakthrough experiences for healthcare, financial services, and pharmaceutical clients

Trusted by Industry Leaders

About Aaron

I am a executive design leader specializing in experience strategy, design, and customer-centered transformation with 17+ years of expertise. I’ve worked with top brands on strategic customer and employee experience challenges across industries, leveraging design to improve satisfaction, ease, engagement, and operational efficiency.

With deep expertise in regulated industries including healthcare, financial services, and pharmaceutical sectors, I understands how to balance innovation with compliance requirements while driving measurable business outcomes.

I love to transform organizations by aligning customer and employee experience strategy with business objectives, establishing scalable design operations, and fostering cultures of innovation and collaboration.

Expertise

  • Human-Centered Design & Design Thinking
  • Team Leadership & Talent Development
  • Research Strategy & Design Operations
  • Cross-functional Stakeholder Management
  • Budget & Demand/Capacity Planning

  • Digital Transformation & Change Management
  • Strategic Planning & Execution
  • Vendor Management & Partnerships
  • Agile Delivery & Product Development
  • Regulated Industry Experience