Professional Experience.

A track record of strategic design leadership that has transformed organizations and delivered exceptional business outcomes across multiple industries.

17+ Years of Experience

Executive Leadership

Fortune 500 Companies

Global Teams

🏢 Randstad Digital

2023–Present

Leading user experience strategy, design, and research for a Fortune 500 company with global reach.

VP of Experience Design

Lead a global, multi-disciplinary team of experience research and design professionals driving digital transformation across healthcare, financial services, consumer retail, and government sectors.

Key Responsibilities

✔️ Executive strategy development and alignment with C-suite stakeholders

✔️ P&L responsibility for design organization with $8.5M annual budget

✔️ Leading cross-functional product development initiatives

✔️ Establishing design systems and governance frameworks

✔️ Mentoring and developing design leadership talent

Key Achievements

🏆 Executive strategy development and alignment with C-suite stakeholders

🏆 P&L responsibility for design organization with $8.5M annual budget

🏆 Leading cross-functional product development initiatives

🏆 Establishing design systems and governance frameworks

🏆 Mentoring and developing design leadership talent

Notable Projects

Enterprise Analytics Platform Redesign

Led the strategic redesign of our flagship analytics platform, transforming a complex legacy system into an intuitive, powerful tool that significantly improved user productivity and satisfaction.

Business Impact

Identified a $200M in leakage against Annual Operating Plan (AOP)

Business Impact

Identified a $200M in leakage against Annual Operating Plan (AOP)

Team Size

Identified a $200M in leakage against Annual Operating Plan (AOP)


Enterprise Analytics Platform Redesign

Led the strategic redesign of our flagship analytics platform, transforming a complex legacy system into an intuitive, powerful tool that significantly improved user productivity and satisfaction.

Business Impact

Identified a $200M in leakage against Annual Operating Plan (AOP)

Business Impact

Identified a $200M in leakage against Annual Operating Plan (AOP)

Team Size

Identified a $200M in leakage against Annual Operating Plan (AOP)

Previous Leadership Roles

Vice President Customer Experience

Celerity IT LLC - Now Randstad Digital

2020–2023

Director UX Design

Celerity IT LLC - Now Randstad Digital

2017-2020

Senior UX Designer

Celerity IT LLC - Now Randstad Digital

2015-2017

Cultivated and led a high-performance global team of 35 experience research and design professionals, overseeing project staffing, execution, and deliverables across four Fortune 500 clients including healthcare organizations.

  • Established the company's first formal UX practice

  • Increased customer satisfaction scores by 38%

  • Led redesign effort that contributed to $8.5M revenue growth

Supervised multidisciplinary teams including user experience researchers, designers, UI designers, and content strategists across healthcare and financial services clients.

  • Established the company's first formal UX practice

  • Increased customer satisfaction scores by 38%

  • Led redesign effort that contributed to $8.5M revenue growth

Responsible for execution of user experience research and design across multiple clients.

  • Established the company's first formal UX practice

  • Increased customer satisfaction scores by 38%

  • Led redesign effort that contributed to $8.5M revenue growth

Leadership Testimonials

Aaron Kennelly is one of the most enthusiastic design leaders that I’ve encountered. He is deeply knowledgeable about customer experience, human-centered design, service design, and user research.

But with Aaron, you get expertise, plus a genuinely enjoyable experience based on seeing a world full of possibility. Often conversations with Aaron are met with “yes, and!” or “what if we...?” He’s a fun collaborator and his clients see the benefit of his creative thinking firsthand.
— Anne Van Itallie
Aaron exemplifies what makes a great leader. He balances diligence with kindness, guiding his team with clarity, empathy, and a deep commitment to both individual growth and collective success.

More than just a strong leader, Aaron is a talented organizer, aligning teams around common goals—whether crafting a pitch deck, addressing client requests, or uplifting team morale.

Your team would be fortunate to have him at the helm.
— Edward Stull

Ready to elevate your organization’s design strategy?

Let’s discuss how my experience and leadership can help your team create exceptional experiences that drive business results.